| FAQ's |
| Do you post overseas? |
Just Australia right now.
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| How much is postage? |
As an introductory offer, shipping within New Zealand and Australia is free!
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| What forms of payment do you accept? |
Credit Card - We accept Visa and Master Card only. We operate a secure payment page, which you may need to enter your 3 digit security number (this is found on the back of the card, on the signature strip). This is an optional extra. All transactions are charged in New Zealand dollars.
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| How long does it take for delivery? |
New Zealand: 3-5 working days
Australia: 10 working days
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| If I buy the wrong size garment, can I exchange it? |
We'll happily exchange anything, as long as it?s returned in its original condition.
Send your garment back in its original condition, with a note stating:
? Your name, address and contact phone number
? What size, style and colour garment you want to exchange it for
Once we have received your garment, we will dispatch your new order
Please Note: To save time and costs involved, please check our Sizing Chart before you place an order.
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| What happens if my order doesn?t arrive? |
If your garment should not arrive at its destination within the estimated delivery time please email us at orders@onuworld.com so we can place an enquiry with the postal service. See our Shipping and Returns section for more details.
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